Returns & Exchanges

At Origins NYC, we aim to ensure complete satisfaction with your premium streetwear and sneakers. If you are not entirely happy with your purchase, we offer a 14-day return window for items in their original, unworn condition with all security tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all brand tags, dust bags, and authenticity cards are included to avoid restocking fees.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the condition of the return, we will process your refund or exchange within 5-7 business days to your original payment method.