Returns & Exchanges
At Origins NYC, we aim to ensure complete satisfaction with your premium streetwear and sneakers. If you are not entirely happy with your purchase, we offer a 14-day return window for items in their original, unworn condition with all security tags attached.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all brand tags, dust bags, and authenticity cards are included to avoid restocking fees.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our specialists verify the condition of the return, we will process your refund or exchange within 5-7 business days to your original payment method.