Frequently Asked Questions
Your guide to premium streetwear and luxury fashion at Origins NYC.
Are all items sold on Origins NYC authentic?
Yes, authenticity is our top priority. Every item undergoes a rigorous multi-point inspection process by our expert authentication team before being listed for sale.
What is your return policy?
Due to the unique and limited nature of our products, all sales are final. We encourage customers to double-check sizing and product details before completing a purchase.
How long does shipping take?
Orders are typically processed within 1-3 business days. Domestic shipping within the US usually takes 3-7 business days, while international shipping times vary by destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.
Can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.